All systems are operational

TNP

ISP Connectivity

Operational

Public Cloud Connectivity

Operational

DNS

Operational

CloudConnect Public WiFi

Operational

Maintenance

Core Router Software Upgrades

TNP will be performing core router software upgrades on Wed April 1st between 11:00pm and 03:00am. Significant disruption is not anticipated during this window as devices are failed over to redundant units during upgrades, but Internet, HSCN, Cloud and Guest Wifi/Cloudconnect services are at risk during this time (except for where resilient services/multiple circuits are provided).

Past Incidents

9th July 2021

Cloud Connect Outage

12:09 Reports of issues with Cloud Connect Guest Wifi provision for multiple customers

12:18 Notification: We are currently experiencing an issue with our Cloud Connect provision which engineers are investigating. Please bear with us whilst this issue is resolved

12:20 Issue resolved

8th July 2021

No incidents reported

7th July 2021

No incidents reported